Privacy Policy

At Camm Conciergerie, we place the utmost importance on the confidentiality and security of your personal data. This privacy policy informs you about how we collect and process your data in compliance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data Controller

The data controller is the company SAS CAMM CONCIERGERIE, registered with the RCS of Toulon under SIRET number 10248769100010, with its registered office at 1, Rue Lamartine, 83400 Hyères, France.

Personal Data Collected

When you use our contact or property estimation form, we collect the following data:

• Identity: First name, Last name
• Contact details: Email address, Phone number
• Property information: Property location, Property type (Villa, Apartment, etc.), Number of bedrooms, Guest capacity, and any other details you provide in the message field.

Hosting and Data Security

The website and associated messaging and form data are hosted by OVH SAS, headquartered at 2 rue Kellermann, 59100 Roubaix, France. Their storage servers are located exclusively within the European Union.

To secure the site and protect it against cyberattacks (DDoS, malicious requests, etc.), we use the protection and CDN service of Cloudflare. Your connection requests transit through their infrastructure securely.

Why Do We Collect Your Data?

The processing of your personal data is based either on your consent (via the contact form checkbox) or on the execution of pre-contractual measures when you request an estimate or commercial contact. The purposes are as follows:

• Responding to your information or contact requests
• Providing a rental income estimate for your property
• Establishing commercial or partnership relationships if you wish

Data Retention Period

Your personal data is retained for a maximum period of 3 years from your last contact, unless you request early deletion.

Data Recipients

Your data is exclusively intended for the internal use of Camm Conciergerie. Data is never sold or rented to third parties for commercial purposes.

Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• Right of access and rectification of your data
• Right to erasure of your data ("right to be forgotten")
• Right to withdraw your consent at any time
• Right to restrict or object to the processing of your data

To exercise these rights, simply send your request by email to: [email protected].

If you believe, after contacting us, that your data protection rights are not being respected, you may file an online complaint with the CNIL (French National Commission for Information Technology and Liberties): https://www.cnil.fr.

Cookies and Trackers

This website uses cookies and trackers for its proper functioning, the display of certain third-party content, as well as for statistical audience measurement and security. The third-party services used are:

• Elfsight: to dynamically load and display Google customer reviews.
• Google Tag Manager / Google Analytics: used to measure audience and improve site performance. These services only set trackers after obtaining your explicit consent via our cookie management banner compliant with Google Consent Mode v2.
• Cloudflare: to ensure security and detect malicious activity. This service sets strictly technical trackers necessary for the operation and protection of the site.

The site fonts are hosted locally on our server and do not require any calls to third-party services such as Google Fonts.

Users can configure their browser to refuse cookies or change their choices at any time using our cookie management banner.